About Us

Farmasi Downtown - Welcome to the World of Health

Farmasi Downtown - The Heart of Your Community

Farmasi Downtown is well prepared and ready to take its’ successful growth story to the next level.

Sonnenbaum Sdn. Bhd. (911281A), the owner of Farmasi Downtown, was established in Malaysia in August 2010 with the vision of bringing together the highest European quality standards with local Malaysian knowledge and practices, forming a successful community pharmacy concept for the Malaysian market. From the very first day when Farmasi Downtown started operations, our team simply followed one principle: Empower our customers to find health and beauty products that help them to live and feel better every day.

Vision

To become the leading pharmacy player in the industry by assuring high quality standards and cost effective products at all times.

Mission

We are a motivated team, responsibly and profitably growing our company through innovation and operational excellence.

Customer Centric

Driven by our integrity, focus and responsiveness on continuous improvement we will earn our customers’ loyalty.

Innovation

Each employee promotes continuous efforts that lead to improvements in our processes, products, services and workplace.

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Farmasi Downtown - a community pharmacy that acts as the heart and soul of each location it operates in.

CORE VALUES

We believe that our employees make the difference between a good and a great company. We encourage inventiveness, imagination, improvisation, and teamwork. We believe that there are no limits to what we can accomplish as a team and are always willing to explore new products, expand our services and increase our network of pharmacies. We believe that the strength of our company is the pride and commitment of our people.

Honesty & Integrity

Each employee maintains the highest ethical standards and acts to protect and uphold the regulations and procedures required to work with medical products.

Quality

Each employee is committed to promote safe and effective products, along with providing reliable information and service to all our customers at our HQ and branches.

Customer Service

To build long and  lasting relationships with our customers, each employee is committed to providing quality and cost effective products and services, promoting health and wellbeing.

Innovation

Each employee has a “can do” attitude that manifests itself by creatively turning problems into solutions. This attitude is present at all levels in our company and is applied to all aspects of our operations.

Farmasi Downtown’s Team of Professional Pharmacists and Healthcare Advisors

We are always taking care to advise our customers with confidential and comprehensive advice. It is essential to us to provide safe and appropriate pharmaceutical products for our customers. Extensive pharmaceutical know-how is an important part of Farmasi Downtown’s business strategy. Customers can always rely on the advice and knowledge of our pharmacists and our specially trained pharmaceutical experts provide individual recommendations.

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Happy Customer

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Our Services

Special Offer!

Get a Free Consult Today

Our Pharmacists at our branches will advice you on topics like: Diabetes, Cholesterol, High Blood Pressure, Lipid Profile, Uric Acid, Gout, Vitamins, Body Weight and many more. Come and visit our branch today and ask for a free consultation.

OUTLETS

Do You Have Any Question?

If you have any questions or would like to get in touch with Farmasi Downtown, we are looking forward to hear from you!

Phone (HQ)

03-8605 1918

Email

[email protected]

Address (HQ)

A11-02B, Empire Office Tower,

Jalan SS16/1, 47500 Subang Jaya,

Malaysia

Contact Us

Looking Forward to Hear from You!

Send us a message and we will get back to you as soon as possible.