Welcome to the World of Health. Farmasi Downtown is well prepared and ready to take its’ successful growth story to the next level.
Pharmacy Opening Hours
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Monday
8:00 - 21:00
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Tuesday
8:00 - 21:00
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Wednesday
8:00 - 21:00
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Thursday
8:00 - 21:00
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Friday
8:00 - 21:00
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Saturday
8:00 - 21:00
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Sunday
8:00 - 21:00
About
Farmasi Downtown
Farmasi Downtown is well prepared and ready to take its’ successful growth story to the next level.
Sonnenbaum Sdn. Bhd. (911281A), the owner of Farmasi Downtown, was established in Malaysia in August 2010 with the vision of bringing together the highest European quality standards with local Malaysian knowledge and practices, forming a successful community pharmacy concept for the Malaysian market.
Our Services
We are always taking care to advise our customers with confidential and comprehensive advice. It is essential to us to provide safe and appropriate pharmaceutical products for our customers. Extensive pharmaceutical know-how is an important part of Farmasi Downtown’s business strategy. Customers can always rely on the advice and knowledge of our pharmacists and our specially trained pharmaceutical experts provide individual recommendations.
To become the leading pharmaceutical player in the industry by assuring high quality standards and cost effective products at all times. We want to mark our presence in the society by creating a portfolio of high quality, low cost medicines available to all.
We are a motivated team, responsibly and profitably growing our company through innovation and operational excellence.
Driven by our integrity, responsiveness and focus on continuous improvement we will earn our customers’ loyalty by providing quality, competitive pricing and world class customer service.
We believe that our employees make the difference between a good and a great company. We encourage inventiveness, imagination, improvisation, and teamwork. We believe that there are no limits to what we can accomplish as a team and are always willing to explore new products, expand our services and increase our network of pharmacies. We believe that the strength of our company is the pride and commitment of our people.
Farmasi Downtown plays a pioneering role in a highly attractive market segment where growth is driven by the shift towards affordable medication on a community level as well as the steadily growing demand for non-prescription (OTC) medications and pharmacy-related beauty and personal care products. We plan to further strengthen our market leadership and establish Farmasi Downtown as the synonym for community pharmacies in Malaysia. Demographic change, growing health awareness and the trend towards self-medication are driving the demand for OTC medication and pharmacy-related beauty and personal care products. The ongoing trend towards online retail is positively influencing the growth of our market in Malaysia, while at the same time our strong IT infrastructure and the country specific cultural know-how form a solid foundation to reach our goals.
Focussing on our technology advantage
As one of the most innovative pharmacies in Malaysia, technology is of the highest priority for us so we can best fulfill all future demands. That’s why we are continuously refining our technological infrastructure as it is crucial to make all our processes run smoothly for the benefit of all stakeholders. We have the great advantage of being able to do that with our in-house team of experts.
Technology & Innovation
As one of the most innovative pharmacies in Malaysia, technology is of the highest priority for us so we can best fulfill all future demands.
Digitizing the Malaysian Pharmacy Market
Dedicated teams of experts always keep our customers in mind. It’s our way to work efficiently: Since the business world is changing faster every day, we decided to establish cross-functional teams to further boost our flexibility and agility. A team of highly qualified and motivated people completely own a product during its entire lifecycle. They don’t just create it but are also responsible for maintaining it.